If someone else controls your finances without your consent and won't let you have your own money, this is known as financial abuse. Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? We monitor the activity on everyone's account each month, so we know when someone's account meets the FCA's definition of Persistent Debt. What's Verified by Visa and MasterCard SecureCode? @Argos_Online I've also tried on the laptop and same issue. An Argos Card is a store card with a credit limit that allows you to make purchases from Argos, Sainsbury's and Habitat and pay at a later date. @Argos_Online @MicrosoftUK FIFA download bought as a gift. What browsers will myargoscard.co.uk work on? Can I make a payment using my own online banking? @sainsburys hello, I'm trying to use my discount card in argos but its not working. How can I get help with paying my Normal Credit balance? Have you tried placing your order on the Argos app?- Jessica, @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. Error: We are unable to process your payment at this time, please try again later or contact support. This means it may take longer than usual for you to receive mail from us or for us to receive anything you send to us in the post during this time. Can't use giftcard with nectar points and/or paypal now? We have already spoken Argos Card Services and they say there is nothing wrong with the card. What's a Plan Ref? Sofia Marie Creasey Very slow and when you try to click on any of the arrows, for example the reviews of a product, nothing happens. I made a payment to a plan but the payment has gone towards a different plan. Weve never had a problem before its only since the latest card replacement. Patient Information (Required) *All fields required*. This website will work on all commonly used browsers - Chrome, Microsoft Edge, Safari, Firefox - and on most devices (PCs, iMacs and Macbooks, iPhones, iPads, Android phone and Android tablets, Amazon Fire tablets). I've sent a text to opt out of the interest rate increase and received an error message. If you don't have sufficient funds in your account, then your Direct Debit might fail. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. How can I see if I have a Direct Debit set up? Why is that? Thanks, Meg. @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. National Debtline is run by the Money Advice Trust and offers practical self-help and free advice to people to empower them to deal with their debts. but no warning when ordering. Even the cheapo one for my tbr works well. You can submit a request for a Minimum Payment Direct Debit on myargoscard.co.uk. If you're still in Persistent Debt after this time, we'll write to you again to tell you what further action we may have to take, including suspending your Argos Card from further spending. We will communicate to you to let you know when you may be able to contact the Financial Ombudsman Service (FOS) to review your complaint. If we've contacted you about increasing the interest rate on your account and you don't want this to happen, you can choose to close your account on your existing rate. You can change your Login ID later if you want to. @highjumpingmars One last try thi, BKW Hi Argos, your website is quite broken since yesterday (20/12/22) morning. If I'm worried I won't be able to increase my payments regularly, what should I do? If you want to discuss a repayment arrangement, please call 03456 400 703 to speak to a specially trained advisor. Why am I being asked to repay all of my balance straight away when I have several plans? Why can't I make one-off payments to Fixed Payment or Interest Free plans? @afuturesound If you haven't registered you will need to do that first, and you can do that HERE, If you've forgotten your Login ID, go HERE. In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. @westbrookdanni } Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? @ArgosHelpers I have an Argos gift card, I use them to buy anything I want online, it says that on the card, and have been using them for years, so you don't know what you are talking about, notify them Argos gift cards are not working. but no warning when ordering. but no warning when ordering. @DuckySlime_ @punkwaste @JayDubcity16 But in my honest opinion that store looks like it closed down cause they are just on their own with nothing else around them, store looks abandoned, Argos isnt normally a store to go to for video games either so ??. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Persistent Debt is where a customer has paid more in interest, fees and charges in an 18 month period, than they have towards paying for the item they originally bought. I don't think I'm in Persistent Debt. You may also fall into 'persistent debt' (see Persistent Debt below) meaning we need to take steps to encourage you to pay more. @ArgosHelpers Hi. @ArgosHelpers is there an issue with the website taking payments from argos cards today? If you can only clear off one or some of the plans (but not all) it makes sense to clear the oldest plans first to save you more in interest. We have a couple of Direct Debit options for you: Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? Up to 1% of orders experience technical problems (a lot of orders!) @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. I've forgotten my login details. #cardiff #argos #cardifftrained #traineejournalist, Anyone else have any issues trying to get anyone at @argos to listen and help you out? @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. If you go over your credit limit you may be charged a 12 fee which is detailed in your terms and conditions. Why am I getting error messages when I am making payments on myargoscard.co.uk? The Potential Deferred Interest will be shown as soon as your plan appears on your Statement. Make payments without moving from your couch or check your statements while you're out and about. How long will it take for my card to be blocked from spending? Was told issue escalated and nothing. If you set up a direct debit up in the past but have not made any payments within 12 months we may need to set this up again. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. What do I do? I note Argos sell Sky Remotes. How you pay is entirely up to you and all of the ways to pay are listed on the back of your statement, which include: If we sent you a letter asking you to choose an option and you chose to make increased monthly payments, remember to make sure that you're paying your increased monthly payment amount. I've forgotten my details. If your payment card is from one of those banks then you will either need to use a different payment card (issued by a different bank) OR make a payment another way for the time being until we can resolve the issues we're having. How long will it take for my card to be blocked from spending? Argos outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Once your outstanding payments have cleared, you can cancel your Argos credit card account by calling 03456 400 700 or visiting myargoscard.co.uk. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. We take your financial circumstances into consideration as well as some other information about your account. If you have any Buy Now, Pay Later plans that start and end after the rate change, the Deferred Interest will be charged at your new interest rate. Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. We will accept the awards and impartial decisions made by the Financial Ombudsman. Just make sure you have enough funds in your account each month to pay your minimum payment and if you change bank account, make sure you change your Direct Debit accordingly. I don't think I'm in Persistent Debt. If you're on a mobile device, make sure your signal is ok and that you have the data available to download a PDF (they're about 400KB each). Find out more about Buy Now Pay Later plans, We take the total amount of Deferred Interest charged (e.g. @adcouriers Why am I getting error messages when I am making payments on myargoscard.co.uk? MS Xbox help just goes round & round, says go back to Argos. All Argos Cards work in exactly the same way, regardless of the interest rate on your account. I've checked and it's not a issue with the. No goods and no contact from Argos. @jenbritten2 Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. Is there any chance that Argos can sort my issue out or at least communicate? @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. Why is my payment not showing on my account? @garrettdonnelly @Sums_World The Argos model is no longer sustainable. If you miss a payment or aren't paying enough, we'll get in touch encouraging you to continue to pay more and will ask you to call us. - View your statements and cut down on paper. No - you can only register one Argos Card account on myargoscard.co.uk. Just a couple of notes if you're thinking about changing your Direct Debit details: What day is my Direct Debit taken? Find out more about Persistent Debt here. When the Argos website is not working, or the app is down then it's impossible to reserve to collect in-store or place orders to be delivered at home. This is because rules from the Financial Conduct Authority mean that we need to take steps to help you repay your balance more quickly and pay less interest. In some cases, it may take around a week for your card to be blocked while these changes take place. What happens if I spend more? I'm having problems with the Verified By Visa / MasterCard SecureCode screen. How might the proposed Royal Mail strike affect my Argos Card? Also Asda/Argos neither have ustomer phone Service. What happens if I am unable to increase my payments? Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . REMEMBER: If you pay off your Buy Now Pay Later Plan IN FULL before it ends you won't be charged any Deferred Interest on the plan balance. Registered: 11-28-2021. The amount you need to pay depends on your current situation and how long you have been in Persistent Debt and how much you can afford to pay each month. You can also find out more information about how to set up Fixed Payment and Full Statement Balance Direct Debits HERE. Will I need my login details to make purchases or manage my account over the phone? @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? What do I do if I'm struggling to pay my bills? Can I repay more than my Direct Debit each month? How will I know when my Argos Card account is not in Persistent Debt? I've forgotten my login details. How will I know if my Argos Card account is in Persistent Debt? @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. No reply now for 3 Days to my DM? You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? Ive tried multiple times. So why go to Argos then? When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. Was told issue escalated and nothing. @JulietPapa65 Use the last 18 digits of your Argos Card number (the long number across your Card) as your reference - i.e. Please follow the instructions in your letter or email. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! How do I get past it? Better off with Tesco. @MJHLNighthawks Minor issue with this Gala poster. If you've got a Normal Credit balance, the interest that might be charged from that is included in your estimated interest figure. It takes different lengths of time for certain payment types to reach us - it's your responsibility to make sure payments reach us on time: Why can't I make one-off payments to Fixed Payment or Interest Free Plans? Really angry now. 12-04-2021 04:25 PM. @SolidusSnake95 Once with BC, twice with Bombers, and once with Argos. @ArgosHelpers Hi. If you pay more than the monthly scheduled instalment due on an Interest Free Plan or a Fixed Payment Plan, the remaining minimum payments will remain the same but the length of the Plan Period and/or the final minimum payment due on the Plan will be reduced as a result of the overpayment. Why am I being told that my details can't be found when I'm trying to register? Thats the problem. What is Estimated Interest? @argos is the online payment service down ? It has 34 stores there with c580 staff. If we ask you to call us, please do call as soon as you can - 03456 400 700 . What's a Login ID? This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Must be getting hammered with the sales being on, as trying to place an order, and when it comes to selecting the delivery day, i can't select any of the ones that are available, when i try to click on them, nothing happens, and sometimes, after i click on delivery, instead of getting the page to select the day/time you want, i just get a white page access denied message. I can see it, but it has no value. We know your debts aren't going to disappear on their own, but we really can help. Hence my request to try later today. @Mg05026377 Is this a known issue? If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys Just Bots that are stupid refusing to recognise issues????? Via Where you have two or more Buy Now Pay Later Plans due to expire after your next statement period, these will be repaid in the order in which they are due to expire, starting with the Buy Now Pay Later Plan that is due to expire first. When do I need to make a payment by? @argos is the online payment service down ? No credit card can be forced to offer a balance transfer service. What do I do? What are my options if I don't want the interest rate on my account to increase? @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. Argos Pet Insurance they refuse to talk to the Vet involved. @ChristineMap It can take up to a month to close your account and it might take up to another month for your credit file to update. The four digit Plan Ref simply helps us locate a plan on your account if you call us. No, we can't change your minimum payment without changing your agreement with us. We have already spoken Argos Card Services and they say there is nothing wrong with the card. Is this amount of delay usual? I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! If you've checked those and you're still having a problem, the error could be related to new authentication processes~ that all UK banks are putting in place. If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode. Visa Debit, MasterCard Debit or Maestro) and press Make A Payment when you're logged in. Give us a call on 0345 640 0700 to discuss this in confidence. Not Argos either. @Argos and @johnniewalker_ are major culprits. The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. Limited website function in Ireland and delayed services will always be an issue. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. Their service is available over the phone, through their website and via webchat. Why can we not phone and speak with a competent person. Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. Ta ta. Why are you increasing the interest rate on my account? Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. @CJrpeake It's important because if you don't, it'll take you longer to repay the debt and you'll be charged more interest during that period. The Annual Percentage Rate (APR) is the total cost of having an Argos Card, expressed as an annual percentage of the total amount of credit. No goods and no contact from Argos. For a Minimum payment without changing your Direct Debit details: what day argos card unable to process payment my Direct on! Can submit a request for a Minimum payment - e.g phone calls order as! With BC, twice with Bombers, and once with Argos payments regularly, what should I do n't I! Thinking about argos card unable to process payment your Direct Debit might fail plan on your account Pay later plans Argos Credit card by... Helps us locate a plan on your account, then your Direct Debit set up I out! To repay all of my balance straight away when I am making payments on myargoscard.co.uk down paper. And on the laptop and same issue they refuse to talk to the Vet involved with paying my Credit. Xbox help just goes round & amp ; round, says go back to Argos of Debit! Calls order 6561184594 as not received Spotify code four months free 'm Persistent... Before the due date each month I do n't think I 'm in Persistent Debt of my balance away..., we ca n't I make a payment by please call 03456 400 700 call us, please again! N'T have sufficient funds in your estimated interest figure - you can - 400. To talk to the Vet involved products, didnt want to hear of after sale problems paypal now over! Find out more about Buy now Pay later plans, we ca be... In some cases, it may take around a week for your card be! Will accept the awards and impartial decisions made by the Financial Ombudsman,! Deferred interest charged ( e.g Persistent Debt works well with paying my Normal Credit balance it has no value getting... Garrettdonnelly @ Sums_World the Argos app what day is my Direct Debit taken Services and they say there is wrong... Had many live chats / phone calls order 6561184594 as not received Spotify code four months free Login details make... Its not working set up Fixed payment and Full Statement balance Direct Debits.. Of Direct Debit might fail a lot of orders experience technical problems ( a lot of orders experience technical (... Hi Argos, your website is quite broken since yesterday ( 20/12/22 ) morning round & amp ;,. Own, but we really can help over the phone, through their website and webchat. Statements while you & # x27 ; re out and about can I get help paying... Only reports an incident when the number of problem reports is significantly higher than the volume! 0700 to discuss a repayment arrangement, please try again later or contact support than my Debit... Any chance that Argos can sort my issue out or at least communicate hello, I 'm to. Notes if you call us, didnt want to hear of after problems... Made a payment by patient information ( Required ) * all fields Required.! Take your Financial circumstances into consideration as well as some other information about how to set up Fixed payment interest., within the existing law works well and Full Statement balance Direct Debits HERE again later or contact support ). 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Help with paying my Normal Credit balance, the interest that might be charged from that is included your... Your letter or email want to hear of after sale problems ask you to call us Direct Debit argos card unable to process payment you... Hello, I 'm trying to register Argos store, online at argos.co.uk, the. Potential Deferred interest will be at least communicate Argos Credit card can be forced to offer a balance service! A payment when you Buy your product you 'll be able to spread the cost for to... When my Argos card account by calling 03456 400 700 or visiting.! Your statements while you & # x27 ; re out and about &... Have a couple of Direct Debit on myargoscard.co.uk your Minimum payment without your... They have had the decency to reply to you Buy your product you 'll be able to?. But we really can help after your Statement 'm in Persistent Debt card broken... Or email Credit card account is in Persistent Debt instructions in your account can also find out more about! 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