As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. This company is not for members. Yes this is ridiculous. We try to use RCI and usually there are no reservations open. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. This company will look you in the face and lie to you. They will play hell getting any more money from me. But just MOST POPULAR London. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! A & M Sales and Marketing, LLC. Claim it and get a lot of features. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. The suite was decent, though far on the north end of the strip. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. I am having a tough time believing anything he has told us now. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! It is a wonderful time share and we are very happy with it. Owner ID or Contract Number Password. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. The inventory that El Cid sets aside for its members, is incredibly small. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. Share your photos and videos with others to prove the truth of your words. Furthermore how can you rescind a contract that you believed to have been signed in good faith. Best round-trip prices found by our users on KAYAK in the last 72 hours. and deceptive. When we attend, we already had a timeshare? A & T International. There's got to be a way for these thugs to pay for their crime. 13 Poerio Agencia de Viajes. I asked several times, "are we being kidnapped?" No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The next hearing is scheduled for February. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. Share your photos and videos with others to prove the truth of your words. Carolyn Nierman. They are a one way service. 1. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. Virtually everything he iold us was false. I gave up a deeded for life timeshare for thishow stupid of me. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. if so, how? While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. I came to find out that almost all the claims made by the sales people were either misleading or totally false. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. We told them within an hour that we wanted to cancel the contract. My boyfriend and I were approached at Universal regarding a reward of $150 and. If they won't take phone calls, how do we get in touch to cancel. Its a shame that this type of situations happens. 011-52 (987) 872 08 44. If you are wanting a timeshare that you can go anywhere you want with no charges then this is not the one for you. We highly recommend you not buy a timeshare here. STAY AWAY. We are here and people are discriminating and the all inclusive is a [censored] show. Customer service at El Cid Vacation club points and reservations. The complaint has been investigated and resolved to the customers satisfaction. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. RCI says its not them and my wife calls El Cid she bounces back and forth. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. The complaint has been investigated and resolved to the customers satisfaction. If anyone knows someone that has used one fo those law firms please let me know. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. I have been finically ripped off and I will probably die before the 20 years are up. The points for car rental program is no longer available. This mistake is clearly on ElCid, and I shouldn't be made to pay another 300 dollars. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! They are given to people who are traveling through other timeshare exchange programs or through promotional websites. We are unable to travel and are being held hostage. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. Almost always it is El Cid that ends up wrong. Desired outcome: My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. We've also paid $1882 in mtc fees and have never used the timeshare. Those of us who have been cheated are many. We were sold an El Cid TIMESHARE. I want out totally! My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. By the way, we have a million points and have bought in several times The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. They only have resorrs in Mexico and one or two in Europe. What we didn't agree to was a discounted cruise. I should have known better. Salespeople claim that the points have more value than they actually do for exchange purposes. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. My email is: pedro.e.rivero @ Hotmail .com We would like El Cid to buy our timeshare points back expires 2028. Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. We would like El Cid to buy our timeshare points back expires 2028. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. I need to exit the program. We were not told that the right to rescind was only 5 days. Gary in McGregor. Author: James Lithia, FL. Copyright 1997-2023 Ripoff Report. We've already paid over $29,000 in payments and maintenance fees. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA They returned with a credit line that they opened in our name, that would cover the $5, 800 dollar deposit. This company shouldnt be in business taking people hard earned money. My name is Pedro. Our reservation was made in June of 2022 for November 2022. Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. RCI although we were charge for the enrollment 6 months before our contract was activated. Which the don't want to let you know or have in some cases refused to disclose. This is not a resort of cheap plastic bottle liquor and spring break fest. They are terrible. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. For those July 2016 folks, consider yourselves lucky you and your new friends are few. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . this costed us $16,000. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. The 90 minute presentation turned into a 3 hour ordeal. Then there was a window for a 25% refund. Fraud from the start. At the end of 5 years, we would have a timeshare that was mostly paid off, with no cost to us. They need to be SUED. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. Read full review of El Cid Vacations Club and 3 comments, Read full review of El Cid Vacations Club and 2 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I finally stopped paying and that has gotten some attention. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. jomboy media employees, melrose recreation department registration, Timeshare that you believed to have been finically ripped off and i should be. 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