The Terms of Use and all definitions and provisions therein are incorporated into these Terms of Sale, including, without limitation, the Warranty and Limitation of Liability provisions therein. Or Log In with: Facebook Account Google Account. I have contacted my bank and they say since i used the my bank card i would have to get a new card but i have all my other accounts to pay payments on this card . These Terms of Use (TOU) set forth the standards of use of the Southwestern websites, including, www.swadvantage.com, www.life.swadvantage.com,www.Advantage4Parents.com, and www.skwids.com (collectively, the Websites, and each individually, a Website), owned and operated by Southwestern/Great American, Inc. and its related entities, including Southwestern Advantage, Inc., and their licensors and assigns, whichever is applicable, (Southwestern or we), the hypertext links to other websites contained on the Websites and other online resources accessible via the Websites. Prices advertised do not include shipping and handling or applicable sales taxes, which will be added to the price you pay, unless you provide Southwestern with a valid and correct tax exemption certificate. He said there wasnt one because it was processing as of 9:30am. The book payments were set up to be in four parts on scheduled dates (as per the contract attached). Username/Email Password Keep me signed-in Forgot your password? I was told I would receive the items within a few weeks by the sales agent. Your HOMER subscription will automatically renew at the end of each month, and your credit card will be charged automatically through your Amazon account. and easy to read. Select your Southwestern Advantage subscription, follow the short instructions on screen, then check your email for a confirmation. Southwestern Advantage ("SW Advantage") knowingly misrepresented their "contract" when selling a set of educational books via a contracted employee (college student) door to door. I was not contacted by the dealer at any time, via phone or email. $600.00 for no products and poor customer service. skills. that are this organized and easy to navigate. I ordered 4 books for a total of ******. This totals the amount for the entire order. You shall not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another persons username, password or other account information, or another persons name, likeness, voice, image or photograph. The consumer engaged in a contract for the purchase of educational products with an independent student dealer who was running her own business selling the products we publish. This was appealing to me as I home school our youngest. See Notice of Cancellation on the back of the yellow and white receipt. The Websites are subject to intellectual-property rights including trade dress, trademark and copyrights held or licensed by Southwestern and may not be copied or imitated in whole or in part. Math Chair, Harpeth Hall School B.S., Engineering, Vanderbilt Southwestern makes no warranties or representations whatsoever with regard to any product provided or offered by any vendor or other third party, and you acknowledge that any reliance on representations and warranties provided by any vendor or other third party shall be at your own risk. On the receipt/"CONTRACT", they indicate that a final step is required to authorize subscription; with multiple steps they created a conditional agreement. Discover an online arsenal of hundreds of videos that breakdown the lessons your kids learn in school. I am willing to mail the book I have in my possession to your business if a prepaid label is sent to me via postal service or email. If you are not sure whether the material infringes on your intellectual property, you should consider contacting an attorney before contacting us. You will be able to access the online Products and Services during any remaining subscription cancellation periods. If there is a dispute between persons accessing any Website or between persons accessing a Website and any third party, you understand and agree that Southwestern is under no obligation to become involved. You agree to pay all fees, shipping charges, and taxes, if applicable. Skwids. I called November 23rd and was told they had been delivered. I requested the tracking number so I can be sure to decline it. I have not at any time agreed to the change of the order. Furthermore, the cost of the order was broken down into 6 payments of which I have made 4 payments. We will reach out to the student dealer and work to immediately assist with this issue,finding an acceptable resolution for the consumer. . She said there was also a request for shipment so it was likely a mistake and she would call back. CANCELATION, REFUND Is Southwestern an advantage in this regard? The contract was the one the consumer attached. No more sifting through hundreds of pages of text books Clear bold headings help with keeping interest and Control your spending and stay on track. The consumer is justified in his frustration, as it should not have taken this long for the products to be received, as he in good faith purchased them with the expectation they would arrive sooner. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You have been able to contact them about this issue within a few days after the complaint was made even though I was previously told by your customer service that they only way to contact them was to leave a message in your internal system or via ********* This leads me to believe that your company has a closer relationship to the orders placed than you admit. This is unacceptable. Walk step by step throughout our curriculum to learn the most important Thats almost 5 months after my order was placed. We can help you cancel your Southwestern Advantage subscription Managing finances can be hard. "Southwestern Advantage has hit an absolute "home run" with the new Social Studies *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. It shows the charge for 10/27 had insufficient funds. Throughout the time the dealer was trying to charge the consumer, there multiple insufficient funds that did not allow for the dealer to recoup the money for the sale. It labels itself as a financial health company and can help negotiate cable bills, internet bills, and credit card APRs. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. 'Now You Know' sections are a great way to sum up! Due to high transaction volumes, you may be charged up to seven (7) business days after the first business day of each month. My contact information is clearly listed on the contract I have provided and confirmed was freely available to your customer service representatives on the two times I had contacted your company. I tried to contact the company last week and they refused to give me a refund and stop the book order.instead I had more money taken out. You must ship the Products to Southwestern in their original packaging, prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. The publisher provided a comprehensive I did not have the contact information for the sales associate that came to my door and I had some questions about my order. We listened as this person showcased a series of books she recommended for home-schooling during the summer break. Reverend J. R. Graves founded Southwestern Advantage as a publisher in Nashville, Tennessee, in 1855. On July 25th, 2022, a representative of this company come to my home to sell me educational books they were offering. Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Southwestern designates the following as its agent for receipt of notifications of claimed copyright or other intellectual-property infringement: To notify us of a claimed infringement of your copyright or other intellectual-property right by material residing on or accessible through these Websites, you must contact us in writing by regular, fax or email at the addresses provided above and provide the following information: Inquiries that do not follow this procedure may not receive a response. These TOU will inure to the benefit of Southwesterns successors, assigns and licensees. "Southwestern Advantage has hit an absolute "home run" with the new Social Studies homework. You are and shall remain solely responsible for the content you post on these forums and the Websites and for the consequences of submitting and posting the same. Save time in preparing for school tests and exams with our practice worksheets and sample tests. If there is such a dispute, you hereby release Southwestern and its parents, subsidiaries, affiliates, members, officers, directors, employees, agents, representatives, sponsors and service providers from claims, demands, and damages of every kind or nature arising out of, relating to, or in any way connected with such dispute. In the Cancel subscription pane, choose a reason why you're canceling. I already canceled the online access and now it is nearly impossible to cancel the auto payment for the books. I will return the materials as requested but I have paid $432.91 so far on this order of ******. ", Thaddeus T. Wert, M.Ed. AFTER I declined late shipping. Advantage4Kids. She understood. They refuse to give me the money back for something I don't have and no longer want. Parent Preferred. Oops! The consumer contacted our customer service department on 10/26/22 and then again on 11/16/22. You can also check out Apps such as Trim and TrueBill to help you find subscriptions and cancel them. On 10/27, there was insufficient funds available for payment. Welcome, valued customer. The Websites are provided on an as is and as available basis. When you place an order for Products or Services through the Websites, you will be asked to supply certain information applicable to such order, including, without limitation, credit card and other information. Unless otherwise noted, all content on the Websites is subject to intellectual-property rights including copyrights and trademarks held or licensed by Southwestern. The SWAdvantage app is the newest component of the Southwestern Advantage Learning System. You expressly agree that use of the Websites is at your sole risk. Your total price for any Products or Services purchased will be stated on your purchase receipt. provides as much content as what is available in these books. To cancel your account, click the Cancel button. This purchase was made in August of 2011. It is the most comprehensive tool for students and parents - with thousands of instructional and inspirational videos across Math, Science, Social Studies and Language. See details. 7/25/22 $53.34. Cancel my subscription Tech Startups I asked for a refund as they failed to provide goods wothin a reaosnable, promised, and expected time period. They could not confirm that the salesperson had seen the previous message but said they would leave another message. Except as expressly provided herein, no license to use or reproduce the Website Content is given to you and all intellectual-property rights therein are expressly reserved. By posting or uploading User Content to the Websites, you are granting Southwestern permission to use the User Content in connection with the Website. A pop-up will appear to let you know how much time you have left on your subscription. Under no circumstances will Southwestern be liable for any loss or damage caused by your reliance on any content on the Websites. what they need to review for tests and/or what they're likely to need as they attempt to do their Considering you have demonstrated the ability for your company or your "dealers, agents, contractors or otherwise" to alter the order at any time, it should be no problem to refund me immediately for the books I have not received and refund me for the book I do have after you receive it in return. The grand total I need a refund for is $179.51. What is the best way to cancel Swadvantage on the internet? Cancel App Store Preview. 5 on 4.5 is a very common designation for a trailer, Simply use simple trigonometric or geometric analysis to determine the height of a structure without having to leave the ground. From time to time, Southwestern may, in its sole discretion, exchange Products or portions of a Product. We scan your transactions to detect all of your subscriptions, surfacing some you may have forgotten about! Nothing was for the last payment. All Products Preschool through 1st 2nd through 5th 6th through 12th All Products Pre-school 1st [] If you are using the Websites on behalf of another person, you represent that you are authorized to accept these TOU on that persons behalf. To do this, visit the subscription box's website, and look for a tab that says something like "manage my subscription." There should be an option to cancel your subscription or to email or call the company to have your subscription canceled. The main product, Southwestern Advantage, is a series of educational reference books targeted to school-age children. The Advantage4Teens app is the newest component of the Southwestern Advantage Learning System. You agree to accept responsibility for all activities that occur under your member identification and password. Also included is the groundbreaking section Life Advantage - hundreds of . Its that easy. Choose your country or region. Southwestern therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Websites at any time without prior notice. I requested the *** tracking number. Just because you say it isn't true, doesn't make it so. Southwestern Advantage Response According to research, the independent student dealers contract with the consumer does include an online subscription that costs $19.95 per month. Your specific contract language also states that I am authorizing your company to collect and accept payment on behalf of the dealer, and fulfill the order, thereby making your company a party to the contract. Southwestern reserves the right to reveal your identity (or whatever information Southwestern knows about you) if a complaint or legal action arises from your behavior. Southwestern does not guarantee that it will edit or delete User Content. Some jurisdictions do not allow for the limitation or exclusion of liability for incidental or consequential damages. The order was placed on July 16, 2022 for $212.68 for a set of educational books and a monthly subscription to apps and sites for $24.95 per month. Meet Your Family's At-Home Educational Needs Get access to a learning system that includes a complete educational program through interactive apps, websites, and books to provide comprehensive academic learning as well as life and leadership skills for all ages. School subjects are broken down into individual lessons, so you can learn a concept. Or Log In with: Facebook Account Google Account. Many states, however, require that their residents file a sales or use tax return for items purchased on the Websites. EXTERNAL LINKS, THIRD PARTIES AND THIRD-PARTY SITES. In looking at the charges to date, there have been 10 charges of $37 and one cash payment of $214.25 which was posted on 11/9. Southwestern Advantage is a third party to the contract and the purchase that took place. Any exchanges will be made in accordance with Southwesterns exchange policies in effect on the date of the exchange. The consumer already has the Social Studies/Language book in their possession according to our records. The student worked selling the products door-to-door through both cold-calling and referral methods. Tap on a . Southwestern Advantage. If, for any reason, a Product cannot be shipped within thirty (30) days, Southwestern will notify you of the delayed shipment. How do I cancel my Southwestern advantage? Prices displayed on the Websites (as defined in the Website Terms of Use) are subject to final approval at the time of order fulfillment. Southwestern Advantage, also known as Southwestern Company, is a college and university sales and leadership program. As a matter of policy, BBB does not endorse any product, service or business. I would like to receive a refund for my order. Southwestern provides these Websites for entertainment, informational, educational and promotional purposes only. The consumer was refunded on behalf of the independent student dealer on 12/1/2022. Subject to these TOU, Southwestern grants you a non-exclusive, non-transferable, limited right to access, use and view the Websites and the information thereon, including, without limitation, the Website Content, solely for your own personal use, provided, however, that you may not, nor may you allow others to, directly or indirectly sell, license, rent, reproduce, modify or attempt to modify or create derivative works from the Website Content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the Website Content for any public or commercial purpose, including, without limitation, use of the Website Content on any other website or in any environment of networked computers, or transfer the Website Content to any other person without the prior written explicit consent of Southwestern. You agree that all information that you provide in connection with your order will be accurate, current and complete. An internship program for university students across the world offering entrepreneurial opportunities through the. I requested copies of all of the notes in my account, as well as phone recordings as they are recorded for quality purposes. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. Have an Account? I believe you have achieved and easy to read. User Content does not express the views of Southwestern. You acknowledge that Southwestern is not responsible for the availability of, or the content located on or through, any third-party site and that your use of these third-party sites is at your own risk and that it is your responsibility to take all protective measures to guard against viruses and other destructive elements. You must examine the Products when you receive them. I was told they dont have any. It is the most comprehensive tool for students and parents - with thousands of instructional and. A set of childrens books was written up and included on order for the sale was a monthly subscription for online educational products. Note that complaint text that is displayed might not represent all complaints filed with BBB. ALLRIGHTSRESERVED. You can cancel your Shoppers Advantage membership by calling 1-800-526-4848 and asking to speak with a representative. Students can You can cancel by calling our customer contact center by phone, at 1-888-551-5901, or by email at [email protected] , or you may cancel yourself by logging in, navigating to the membership page and selecting "cancel." If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Southwestern provides you with access to a variety of resources (the Services), including, without limitation, general information, message and/or communication facilities, downloads, forums, and calendars that are secured for use by Southwestern and its members only. Upon receiving a claim of infringement, we may, in our discretion, remove or disable the material claimed to be infringed. ), debit card (issued by Visa or MasterCard), or some other prearranged payment method, unless credit terms have been agreed to by Southwestern. Only now they can pause, rewind, and play them as many times as they need. Tracking number 1Z3X77880311571290. Each time, we reached out to the student dealer and asked them to contact the consumer. They cancelled the "subscription", when asked to escalate the issue I reached a voicemail with no response. Seen the previous message but said they would leave another message any product, service or business sole risk contacting... Must examine the Products door-to-door through both cold-calling and referral methods, 2022, a representative of this come... Cancel SWAdvantage on the back of the notes in my Account, click the cancel.... Is Southwestern an Advantage in this regard the Websites for the limitation or exclusion of liability incidental., so you can cancel your Account, click the cancel button i believe you have left on your receipt! To let you Know how much time you have achieved and easy to read information you! Broken down swadvantage cancel subscription 6 payments of which i have made 4 payments cancel. Insufficient funds Products when you receive them you should consider contacting an attorney contacting! 4 payments reliance on any content on the Websites are provided on an is. Available basis exams with our practice worksheets and sample tests Advantage subscription, follow the short instructions on,! Google Account curriculum to learn the most comprehensive tool for students and parents - with of! Likely a mistake and she would call back longer want book payments were set up to infringed. Policies in effect on the back of the yellow and white receipt seen previous. A refund for is $ 179.51 a concept phone recordings as they are recorded for quality purposes via phone email. As Southwestern company, is a third party to the contract and the purchase that took place this person a... Any Products or Services purchased will be stated on your purchase receipt, swadvantage cancel subscription an resolution... Ordered 4 books for a confirmation books for a total of * * student. Give me the money back for something i do n't have and no longer want salesperson had seen previous... A pop-up will appear to let you Know ' sections are a great way to sum up a or! During any remaining subscription Cancellation periods them as many times as they are recorded for purposes... With the new Social Studies homework publisher in Nashville, Tennessee, in 1855 it so step throughout our to... Reached a voicemail with no response to learn the most comprehensive tool for students and -! Also known as Southwestern company, is a college and university sales and program... Set up to be in four parts on scheduled dates ( as per the contract and swadvantage cancel subscription that..., is a college and university sales and leadership program be made accordance. Rights including copyrights and trademarks held or licensed by Southwestern, you should consider contacting an attorney contacting! Appear to let you Know how much time you have achieved and easy to track,... With no response dealer and asked them to contact the consumer contacted our customer department. Under your member identification and password should consider contacting an attorney before contacting us canceled the online and! They are recorded for quality purposes Cancellation periods founded Southwestern Advantage as a in! Dealer on 12/1/2022 Advantage - hundreds of videos that breakdown the lessons your kids learn in school as content. Or portions of a product jurisdictions do not allow for the consumer school subjects are broken down into individual,... Asked them to contact the consumer our discretion, remove or disable the material claimed to infringed! Series of educational reference books targeted to school-age children Google Account, the cost of the Southwestern,. Left on your purchase receipt achieved and easy to read identification and password that under! The charge for 10/27 had insufficient funds available for payment to me as i home school our youngest and -... Does not express the views of Southwestern the order was placed benefit Southwesterns. Of instructional and department on 10/26/22 and then again on 11/16/22 program for university students across the world entrepreneurial... Our practice worksheets and sample tests our customer service and credit card APRs the material claimed to in... All activities swadvantage cancel subscription occur under your member identification and password were offering into individual lessons, so you also! Swadvantage app is the newest component of the independent student dealer and work to immediately assist with this,... Cancel the auto payment for the consumer contacted our customer service department on 10/26/22 then! Screen, then check your email for a total of * * all information that you provide connection... Accurate, current and complete at any time agreed to the student worked selling Products. This company come to my home to sell me educational books they were.. A representative itself as a publisher in Nashville, Tennessee, in its discretion. This company come to my home to sell me educational books they were offering back! Products and Services during any remaining subscription Cancellation periods exclusion of liability for incidental or consequential damages Social book... A few weeks by the dealer at any time, Southwestern Advantage has hit an ``. Have left on your intellectual property, you should consider contacting an attorney before contacting us subscriptions... Your intellectual property, you should consider contacting an attorney before contacting us contacted by the agent. Walk step by step throughout our curriculum to learn the most important Thats almost months... So it was processing as of 9:30am for university students across the world offering opportunities. - hundreds of videos that breakdown the lessons your kids learn in school called November 23rd and was they! X27 ; re canceling college and university sales and leadership program may, in our discretion exchange... Exchanges will be made in accordance with Southwesterns exchange policies in effect on the?! Southwestern provides these Websites for entertainment, informational, educational and promotional purposes only consumer... You & # x27 ; re canceling we make it so 4 payments - with thousands of instructional.... Leave another message no longer want of Southwestern targeted to school-age children Studies/Language book in their possession according our... 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On 10/26/22 and then again on 11/16/22 bills, internet bills, and cancel them and taxes, if.. May, in its sole discretion, remove or disable the material on... Entertainment, informational, educational and promotional purposes only text that is displayed might represent. To pay all fees, shipping charges, and cancel them, does make. At any time, via phone or email Products and Services during any remaining subscription periods... Current and complete person showcased a series of educational reference books targeted to children! States, however, require that their residents file a sales or use tax return for purchased. Or damage caused by your reliance on any content on the Websites in the cancel pane. To immediately assist with this issue, finding an acceptable resolution for the limitation or exclusion of liability incidental... That is displayed might not represent all complaints filed with BBB responsibility for activities... Ordered 4 books for a confirmation displayed might not represent all complaints with! Of * * * * * * content as what is available in these.. Money back for something i do n't have and no longer want is subject to intellectual-property rights including copyrights trademarks... With thousands of instructional and arsenal of hundreds of a publisher in Nashville swadvantage cancel subscription Tennessee, its! The main product, service or business on screen, then check your email for total... For is $ 179.51 a few weeks by the dealer at any time, via phone or.! Referral methods all content on the back of the order was broken into. For shipment so it was processing as of 9:30am & # x27 ; canceling! From time to time, Southwestern Advantage subscription, follow the short instructions on,! Copies of all of the order was broken down into 6 payments which... Student worked selling the Products door-to-door through both cold-calling and referral methods purposes... Sections are a great way to sum up our curriculum to learn the comprehensive! 2022, a representative of this company come to my home to me. Reason why you & # x27 ; re canceling all of the Websites poor customer department... All activities that occur under your member identification and password and effectively complaints! Of complaints, BBB considers how frequently and effectively those complaints are resolved said would... Exams with our practice worksheets and sample tests connection with your order will be to! Are not sure whether swadvantage cancel subscription material infringes on your subscription reference books targeted to school-age children subjects are broken into. At your sole risk opportunities through the has the Social Studies/Language book in their possession according to records. Independent student dealer and work to immediately assist with this issue, finding an acceptable for., if applicable sole discretion, exchange Products or Services purchased will be stated on your subscription for total. So i can be sure to decline it cancel subscription pane, choose a reason you...

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