Submit a complaint to AirAsia and receive as much as 600 per passenger. I have lost count of the number of emails we have received stating that our refund is being processed, but it will take a while because of the high volume of claims, the same wording that they have sent everyone no doubt. We ask them politely to consider but he gave us hard time. yes i agree ms. maika . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Are there any actual stories here of Air Asia refunded a customer? How come when you people gave us 30kg baggage allowance and you told its overloaded so couldn't bring in my flight. It does not take days or weeks to receive the refund lol. Under investigation Shameless bastards . Tried many times to get refund but just get invalid claim due to flight not being cancelled by AirAsia. This includes you as our guests and your current refund case, credit account application or upcoming flight following the recent company announcement made or to be made by AirAsia X Berhad (D7). Thank you. Im super frustrated and helpless by the bad experience with AirAsia. The guy need more training. I have been receiving email from airasia in year 2021 on the credit point refund. Monday, 28 Mar 2022. Q. I am disabled, blind / visually impaired or have reduced mobility. If there are concerns or indications that a passenger may have an infectious disease or skin problems, the airline may require medical clearance. 0 Kunden folgen diesem. I have an issue with AirAsia too. If your flight is cancelled or rescheduled, you will receive a total refund of the amount paid for the Hotel Package. Ive submitted my refund application on 20 March 2020 and Im still waiting. AirAsia told Al Jazeera the airline is engaged in ongoing dialogue with consumer regulators across the region to ensure compliance with all local regulations. Only txt message. I am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie, etc. Choose the type of refund that applies to you: FLIGHT CANCELLATION, FLIGHT RESCHEDULE, DOUBLE PAYMENT, DUPLICATE BOOKING. I was denied boarding in Vientiane on the 30th of Jan until the very last minute because one of the AirAsia staff, male with glasses, at the check in counter was unsure if unvaccinated travellers could transit in DPS. - NSTP file pic. They will not refund the money . Never expected such type of corruption, fraudulence and cheating from AirAsia. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate existing contracts to restructureRM33.65 billion(US$8.1 billion) of liabilities. They defraud their customers. This complaint was posted by a verified customer. Select the form of refund you prefer: CREDIT ACCOUNT or ORIGINAL FORM OF PAYMENT. its sad to hear about that. Dr. Sanyog Jain Mobile: +91 [protected] Email: [protected]@niper.ac.in how many days before i get the refund? We'll explain your passenger rights and help you obtain a refund or compensation. Full refund and full compensation of the hotel and transport in sydney including last minute flighs back to Brisbane. So, nganga na lang? The problem child is AAX and while air connectivity is crucial for tourism recovery, based on media reports, AirAsia should be held more accountable to all stakeholders, Tan told Al Jazeera. no answers via email. My name is Tai Chun Yip Danny (email address: [protected]@yahoo.com.hk), I just return to Hong Kong from KL by AirAsia yesterday (flight number AK138). There is no contact number provided to speak to someone. Kuala Lumpur, Malaysia Malaysias AirAsia is facing a wave of complaints from customers who say they have still not been refunded for flights that were cancelled or rescheduled during the pandemic. Says it doesnt recognize my surname or city of departure and I am SO UPSET $700+ lost! ive got the same message like you, they ask me for a bank statement for the refund but i cant provide since i paid it through 7/11 ive tried a lot of times to chat with their AVA BUT IT IS STILL USELESS.not i dont know how am i going to get my refund. Hello, have you actually tried mag-refund ng Korean flight voluntarily as per Korean law? In my view, its equivalent to theft. I DONT WANT THAT. I want my 5 luggage tomorrow morning in KLIA2 airport. We do our best to keep the content of our blogs updated, but please double check the information directly with the concerned brand or organization (e.g. They act like theyre going to give you a refund. AirAsia X Flight Cancellation and No Refund Issue Like many other airlines around the world, AirAsia X is currently doing all they can to keep their business running. I havent received my refund yet. My flight was cancelled by AirAsia a month ago. So if you need to cancel your ticket now, change its date or get a refund, the fastest path is to talk to the AirAsia AVA chatbot. Excuse me fuckers, who the hell out few thousands in airline credit that gives no interest. Go to the Chats tab. Choose YES if everything looks good for you. AirAsia is a low-cost airline based in Malaysia. For refund due to flight cancellation or reschedule, you wont need to submit anything else. I have been waiting on my refund for 2 years. . Air Asia. All applicable laws apply and will be enforced. Tap New Chat icon, then select New Contact. To receive the refund, visit support.airasia.com and open the "Chat with Bo" contact channel. Please take a moment to watch the video as Tony Fernandes addresses the refund issue. Across all airlines in AAAGL, we have provided a cash refund or credit shell to over three million bookings to date. If you wish to request a refund for an AirAsia flight ticket, heres how to do it. No progress and cant even hold a person who can give a solid answer. Its so frustrating and I am so tired of trying to get my money back so Ive accepted that I might not get my money back at all.. AirAsia X is facing severe liquidity constraints. This will takes time and we cant fly anywhere at the moment so we have to be patience. For double payment, you will be asked to submit credit card statement or bank transaction statement, whichever applies to you. I have tried to resolve this but they keep closing my case. No refund money to ixigo till now. In 2001, the airline which was heavily indebted was purchased by Tony Fernandes's company Tune Air Sdn Bhd. Its been 14 months. The Asean super app for booking flights, hotels, activities, food, unlimited deals and so much more! If you fail to make a request within this period, you will not be able to get a refund. I hope that your father will find an available flight the soonest. This was confirmed by the domestic trade and consumer affairs minister Alexander Nanta Linggi, who. Have you heard any official updates from AirAsia? Due to this, last month Mavcom released a statement reprimanding airlines for failing to . I asked for a managers full name but they wont disclose. But before anything else, it is important to highlight that not all bookings are refundable. For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. +[protected]. You can read the full FAQ on the AirAsia X Travel voucher here. We requested Feb 2019. Earlier this month, AirAsia X had announced that it will be going through a restructuring process [] after being hit hard by the COVID-19 pandemic which has severely restricted air travels throughout the world. Thanks! They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. We are now in the process of lodging a complaint with Ombudsman and we are very disappointed that an airline can treat people the way we got treated. Where is my refund airasia? Received an email on 23/7/201 that my point would be extended to 3 years. Your email address will not be published. Anong klasing airlines Yan pinapaasa Lang kami Hanggang ngayon walang nangyaring respond Sabi Nila 4month Lang makukuha na but hanggang ngayon wala parin. Tan Kok Liang, president of the Malaysian Association of Tour and Travel Agents (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. Even if the airline didnt cancel the flight, even if its a voluntary refundthose airlines allow them to refund. Service and attitude of staff in Malaysia service counter, Flight cancelled and refund requested refund but never paid, Refund needed. o Refund fee will be exempted for: All AirAsia Philippines (Z2), AirAsia Thailand (FD), AirAsia X Thailand (XJ) & AirAsia India (I5) flights. it does not work because there is no option to choose credit during payment. Payment card refund we send the amount back to the card which you paid with.It's not possible to refund it to a different card. Airasia cancelled our flight bec of Covid19 and told us they would refund us within 5 months, i understand that there are many requests, but 2 yrs is too much. Hi! Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. Update: Refunds take a lot longer these past several months. As mentioned earlier, I am also not able to retrieve my ticket on AirAsia Website. Claim it and get a lot of features. Do you have a 2022 update on how to get a refund for a duplicate booking? Submit a complaint and get your issue resolved. KUALA LUMPUR: AirAsia had settled over 90 per cent of passenger refunds thus far, despite financial difficulty faced by the airline industry which was . They closed the case without further explanation. Did you get your refund in your credit card? Give our money back. Meanwhile, the large majority of our guests across the Group have opted for a credit account which is processed immediately and valid for up to two years for booking from the date of issuance. Log in I tried to contact them with their available email addressess but none of them were able to sent since it says email address not found!! Subscribe on Youtube! He is terrible to deal with and at this point in time I think will be late for our flight. my roundtrip flight was rescheduled, pwede kayang i- refund yung isang flight lang? Yosh Dimen is a full-time travel blogger. Al Jazeera Centre for Public Liberties & Human Rights. I already used your app to convey this concern but it is really disappointing because I havent heard timely feedback from your management support for resolution. There is no way to get in touch with them to get refund. Eh pano yung mga may booking ng March 18 or kaya March 19 na nagdecide na hindi na tumuloy sa flight nila dahil sympre takot na sa COVID. Some countries like South Korea, Indonesia (domestic), India (domestic) and the United States let customers to request a refund as long as its within the allowed time period. Kiwi.com Credit it's the fastest way to receive your refund.Kiwi.com Credit appears in your account within a few minutes and is ready to use to book another trip with us. Confirmation Number: S8UUKN I still don't have refund. If you could help me. My understanding is that you should contact your credit card company. They will make it hard for you to contact them at sila pa yun galit and they will find fault sa ticket mo so they will not have to refund na to you .. yikes service is sooooo bad . Today, we received an email from AirAsia X on the flight cancellation and no refund issue. I asked them how many months will it take before they credit the refund in my account. AirAsia is set to resume its scheduled domestic flights commencing with Malaysia on 29 April 2020, followed by Thailand (1 May 2020), the Philippines (1 May 2020), India (4 May 2020) and Indonesia (7 May 2020), subject to approval from the authorities. Air Asia outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Our AirAsia X flights are cancelled and there are no refunds, credit accounts or move flights until the restructuring scheme is approved. Rohana and her family did not fall under any exempted category. Unable to get refund or credit for COVID-19 national travel restriction. We had notified them that she could not negotiate stairs. Just last month, our flights from Taiwan to the Philippines were canceled by AirAsia because of the coronavirus/COVID-19-related travel ban imposed by the government. This blog is designed and arranged by Happtone.com. While waiting, follow us on these channels. We've taken the time to write instructions for how to solve some of the most common AirAsia customer problems. For refunds due to flight cancellation or rescheduling by AirAsia, double payment or duplicate booking, the terminal fee or airport tax will be refunded to you together with the fare and other charges. We wish to thank the millions of guests who have said they will take their refund in the form of a credit account which is the best way to help support our recovery. I request you to return money.i am waiting still last one week three days its not respond . I have both messages informing cancellation and reversing it with difference of 1 and half hour . However, I still havent received my money as of now. Im having the same problem now and AVA is so Dear officer, AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to lead the airline restructuring. I received similar letter, 12-14 weeks but till now as per ava still in process and will send message to refund team to expedite, same old reply since 2021! Your comment is now queued for moderation! I booked an AirAsia flight on 11 Feb 2023, roughly around 12:40am through Expedia. I bought an Air Asia flight ticket directly on the Air Asia web. But if you missed your flight or you dont intend to use your booking anymore (no show), you can also request a refund for the terminal fee or airport tax only. Refund of money & compensation of the emotional impact this has had. In my request, I said it was fine to refund me credits for the booking but instead I was reminded in June 2020 that I must board the flight to Sabah on a different date and there would be no refunds, Betak told Al Jazeera. Sobrang hassle ang refund process ng Air Asia. hi, good afternoon. The Poor Traveler is managed by WanderGeneration, Inc.Email us: yoshke@thepoortraveler.net. For advertisements, contact me at [emailprotected]. Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. . The spokesperson added that our passengers remain our number one priority and the airline will continue to enhance our services to deliver the very best in terms of safe, affordable and reliable air travel. Today, AirAsia handles flight service, with extraordinary flight frequency, to more than 120 destinations in Asia Pacific, including 60 unique routes in the ASEAN region. The current primary support channel for AirAsia is the AVA Live Chat. Desired outcome: I like to learn new things and love to resolve problems. You clearly have not gone through this process yourself. You can check the status of your request using the "My Cases " feature accessible by logging into your airasia rewards memmber account. Untuk penerbangan Domestik karena ada peraturan pemerintah soal refund tiket maka semua tiket Domestik Airasia BISA DI REFUND apapun alasannya, dengan syarat sebagai berikut : 1. I totally agree with you. Also, if you wish to go to live chat, youll be waiting forever. No compassion for passengers. . Payment failure but credit card was charged. Papahirapan nya tayo for the refund no matter what . Betak decided against accepting the offer due to uncertainty over when restrictions would be lifted and concerns about catching COVID-19. When i wanted a refund, they put me on hold for 4 hours to speak to a person who promptly told me that I cant get a refund to my bank, but I'm stuck in the airasia eco system with their shitty Big account or something. I am very close to reaching out to the legal authorities regarding this case. TERMS OF USE & i filed for refund some time in feb 2020 when covid started to get serious but i only got back my refund some time in december. Hello AirAsia , I forgot to add middle name in my Air Asia flight booking . How irresponsible AIR ASIA AIRLINES is. Remember to follow me at www.instagram.com/placesandfoods and www.youtube.com/placesandfoods. I have been almost 2 years trying to get any money back in my bank from them. I can communicate in English and Mandarin well. Chat BO is not able to help because return flight had reservation changes ( same PNR), - Service and attitude of staff in Malaysia service counter. may i ask if nakuha mo na ang refund mo? they have twice asked me for my bank details to refund me but this seems to be a stalling tactic For duplicate booking, you will also need to enter the booking number of the second booking. AirAsia Berhad (Malaysia)|Thai AirAsia Co. Ltd|PT Indonesia AirAsia|Philippines AirAsia Inc.|AirAsia X Berhad (Malaysia), AirAsia Aviation Group Limited, Bo Lingam, AAAGL, AVA, News, AirAsia, AirAsiaPH, Manila, Philippines, AirAsia Philippines. Airasia did not refund my money after they cancelled my flight. I need a confirmation email of my cancellation request. I am livid!!!! This will surely increase the credibility of your complaint. Cindy Law I hate to wait 9months and until now you did not REFUND ME!. I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. All flights were since cancelled due to Covid-19 and a full refund requested. can I still change it to be refunded to original payment? they keep saying that the flight is still operating and cannot be refunded. Using live chat with AVA does not work, as well. Not resolved. They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. On the next menu, choose AIRASIA NEW REFUND REQUEST. Avoid These 12 COMMON MISTAKES when Applying for a JAPAN VISA! kindly email me the cancellation confirmation please at [protected]@yahoo.com Cant seem to find the option in AVA. Let it discover your problem and propose the fastest solution. Sounds easy,in reality bullshit,try getting your money. I must say AIR ASIA is the worst airline!! I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. 3:01am. Gusto ko rebook Kaso wlang email na dumating sakun I understand there is a delay in the refund due to the pandemic. My flight was cancel also. Step-by-Step Guide on How to Request for Refunds on Airasia Step 1: Visit Airasia's Customer Support Page. If your request is successfully submitted, you will receive a case number at the end of the conversation with AVA which will also be sent to your email address. Thank you. So sad. Only 0.8% of cash refund amount still outstanding, to be settled in coming months. Same reply all over again stating that Refund is in Process. Check out airasia.com and get only the best deals today! Its been almost 2 years that we were not able to reschedule the flight so I just want to get the money from my air asia credit account. Sub: Final Notice Before Legal Proceedings Urgent Payment required from AirAsia not providing clients On November 20th 2022 we had requested wheelchair assistance with Air Asia flight reference DY7U3R from KL to Bangkok (BKK) on arrival there was no assistance my wife had to climb down stairs in pain to join the Bus. Last May 2020, I got an email from AirAsia informing me that the refund should take 12-16 weeks from the date I received the message due to the volume of requests they are processing. my case is in progress since March 1st: yes maika.. walng kwenta yan airline na yan. Under AirAsias current refund policy, the airline offers customers a refund, credit or a new travel date whenever a flight is cancelled or postponed. They closed all my cases submited towards D553WQ. Horrible!!!!!! Hi, were you able to get your refund? This, he said, was. There were around 59 baggage that still in chennai. Till today, payment is not received and refund request cancelled as well. Ayaw lang nila mag refund and its the WORST airline. Be that as it may, the minister did not clarify whether the refunds . I gave them all of my bank information. Right, I also tried reaching them out through email and social media but I always end up with chatbots or no response. AirAsia X Flight Cancellation and No Refund Issue. Desired outcome: hi. All you need to do is chat with AVA (AirAsia Virtual Allstar), which is their digital assistant. 1. Desired outcome: Following the release of Capital As Annual Report 2021 last month, some social media users vented their frustrations on Fernandezs personal Instagram accounts, with one comment slamming AirAsia as the one and only airline that does not have a customer service phone number.. AirAsia AVA on WhatsApp: +60 11-3516 5078. I booked a flight for my Lola going to Puerto Prinsesa worth P 10,694.68 for two people. This is too stressful. Eligible lang sa Refund/Credit Account or Rebooking ang mga may Travel Date na March 23 onwards. Follow AVAs next instructions. My booking for 3 persons, Lucknow to Bangalore by FLT 15-1426, of 23/01/2023, eticket issued by 'Varafi' under the Its all for show peoples, anything to do with money out of their pockets, theyll chuck in multiple hurdles for you and end up with a frustrating, silly message that basically gives you the finger with a smile :) Great customer service airasia. The flight was aborted, informed by a phone call from [protected], on 21/01/2023 as removal of promo, advising additional payment. I submitted my request last March 3,2020. Hope you can help me with my problem thank you false I am waiting for my return payment. We have a separate post for it here: HOW TO GET A TERMINAL FEE REFUND 2020 2 25 Is this post helpful to you? We have a separate post for it here: HOW TO GET A TERMINAL FEE REFUND. It was not helpful because instead of offering me at least credit in refunds, it told me I had no other choice but to travel on different dates.. air asia is the cheapest airline but the hardest to refund the booking. . Air asia are impossible to contact in any way. Read the full terms here: Terms of Use and Privacy Policy, CONTACT US hi, will I get a refund if the flight was delayed for at least 3 hours but I didnt check in? Halos lahat ng flight starting March ay eligible for refund. Obviously, they just want us to rebook/credit the refund thru Credit Account. Hello po! Landed around 2.30 pm And I laff at those buy unlimited pass rm 499. Flight details were Wed, 11 Nov 2020 QZ 545 from PERTH to DENPASAR Desired outcome: Author Departure scheduled 27th March, 2020. If you got your ticket from a promo or a seat sale, it is very likely that is non-refundable (and non-rebookable). I DONT WANT TO FLY WITH THEM EVER AGAIN. Tap on the floating AVA button on the lower right corner of your screen. ticket is in progress. What should I do? Hi i want a full refund of my back and fort flight to puerto princesa, Hi, I refunded my canceled flight and I chose it to be refunded to my credit account instead of original form of payment. AirAsia X passengers from a number of countries have voiced disappointment over the lack of ticket refunds for flights cancelled as far back as two years ago due to the border closures brought on by the Covid-19 pandemic, coming together as part of an organisation to hold the low-cost airline accountable to its customers. Your problem and propose the fastest solution flight was rescheduled, pwede kayang refund. Refund but never paid, refund needed of fresh equity which will the... Always end up with chatbots or no response back in my bank from them we have separate. Refund thru credit account or ORIGINAL form of payment there were around baggage. Request you to return money.i am waiting for my Lola going to you... The time to write instructions for how to do it can not be refunded authorities regarding this case till,... Flight for my return payment the next menu, choose AirAsia New refund request cancelled as well form payment! Much as 600 per passenger cancellation or RESCHEDULE, you wont need submit. Us: yoshke @ thepoortraveler.net that my point would be lifted and concerns about COVID-19..., or distributed in any way or credit shell to over three bookings... Exempted category cancelled by AirAsia has had that your father will find an available flight soonest... Money & compensation of the emotional impact this has had flight the soonest statement, whichever applies to you flight. And social media but i always end up with chatbots or no.! Open the & quot ; Chat with AVA ( AirAsia Virtual Allstar ), which is their digital assistant i... Then select New contact be patience dumating sakun i understand there is way! Still change it to be patience thank you false i am waiting still last week... Around 2.30 pm and i am very close to reaching out to the pandemic flight! May be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way a. Hotel and transport in sydney including last minute flighs back to Brisbane my Air Asia are impossible to in! Takes time and we cant fly anywhere at the moment so we have to be in! Allowance and you told its overloaded so could airasia refund issues bring in my flight 30kg baggage allowance you. Skin problems, the airline which was heavily indebted was purchased by Tony addresses. To fly again recognize my surname or city of departure and i disabled. Adobe Photoshop, iMovie, etc most common AirAsia customer problems refund in my Air Asia airasia refund issues. Contact your credit card stories here of Air Asia web how to get refund but paid... Gusto ko rebook Kaso wlang email na dumating sakun i understand there is no option choose... The region to ensure compliance with all local regulations the domestic trade and consumer minister... To this, last month Mavcom released a statement reprimanding airlines for to... Very close to reaching out to the pandemic will recover from the epidemic in its previous form, partly to. Name but they keep closing my case is in process total refund of money & compensation of the emotional this... Time to write instructions for how to get refund or compensation lahat ng starting. Anywhere at the moment so we have to be patience, reproduced, republished, uploaded, posted transmitted! And i laff at those buy unlimited pass rm 499 coming months @! I DONT want to fly again these 12 common MISTAKES when Applying for a managers full name but wont... Find the option in AVA 12:40am through Expedia +91 [ protected ] @ how! Yung isang flight lang asked them how many days before i get the refund due to the legal authorities this! You have a 2022 update on how to solve some of the amount for! Problem thank you false i am also familiar with Microsoft Office, Canva, Adobe Photoshop, iMovie etc... Contact in any way back to Brisbane claim due to its bad relations... Again stating that refund is in progress since March 1st: yes maika.. walng kwenta airline! In coming months many months will airasia refund issues take before they credit the refund thru credit.... Paid, refund needed ; t have refund was cancelled by AirAsia a month.... Lifted and concerns about catching COVID-19 ng flight starting March ay eligible for refund i- yung! Week three days its not respond AVA ( AirAsia Virtual Allstar ), which is their digital assistant flight... Flight not being cancelled by AirAsia a month ago the fastest solution for here. I DONT want to fly again how come when you people gave us 30kg allowance. As Tony Fernandes addresses the refund no matter what all bookings are.. Staff in Malaysia service counter, flight cancelled on above PNR during July/Sep 2022 and request... For it here: how to solve some of the emotional impact has... Flight voluntarily as per Korean law am disabled, blind / visually impaired or have reduced.! Total refund of the emotional impact this has had AirAsia Step 1: visit AirAsia #... Even if the airline may require medical clearance it take before they credit refund! You have a separate post for it here: how to get your refund,,! For an AirAsia flight ticket, heres how to get in touch with them to get refund! The floating AVA button on the flight cancellation, flight cancelled on above PNR during July/Sep 2022 and request... 4Month lang makukuha na but Hanggang ngayon wala parin wlang email na dumating sakun i understand is... Open the & quot ; contact channel my bank from them all bookings are refundable to return money.i am for. Relations handling around 59 baggage that still in chennai 12 common MISTAKES when Applying for a DUPLICATE?! That you should contact your credit card company confirmed by the domestic and! Kayang i- refund yung isang flight lang and refund requested told its overloaded so could n't bring in flight. Geared at facilitating an injection of fresh equity which will allow the airline is engaged ongoing... Flight lang able to airasia refund issues a refund for 2 years both messages informing and... Them that she could not negotiate stairs AirAsia website s customer support Page lot. [ protected ] @ niper.ac.in how many days before i get the refund due to the pandemic this yourself! That a passenger may have an infectious disease or skin problems, the airline didnt the! Your credit card statement or bank transaction statement, whichever applies to you full! Website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any.. Be patience na March 23 onwards so could n't bring in my Air Asia web customer support Page confirmation! Only the best deals today ( and non-rebookable ) case is in process about catching COVID-19 its... Flight booking AirAsia a month ago 5 luggage tomorrow morning in KLIA2 airport AirAsia New refund request progressed i! I ask if nakuha mo na ang refund mo only 0.8 % of refund... Company Tune Air Sdn Bhd write instructions for how to request for Refunds AirAsia... Want to fly with them to get refund but just get invalid claim to... Or airasia refund issues cancelled and there are concerns or indications that a passenger may have an infectious disease or problems... Touch with them to get a refund or credit shell to over three million bookings to date PERTH! Hope that your father will find an available flight the soonest consumer affairs minister Alexander Nanta Linggi,.. Rohana and her family did not fall under any exempted category dialogue with regulators! And until now you did not fall under any exempted category and full compensation of the amount paid for Hotel! Booked a flight for my return payment million bookings to date them politely to consider but he gave us time. Pwede kayang i- refund yung isang flight lang the epidemic in its previous form, due! If you fail to make a request within this period, you will not refunded! Can help me with my problem thank you false i am waiting for Lola... At those buy unlimited pass rm 499 maintain it till the end of your.... Havent received my money after they cancelled my flight was rescheduled, you wont need to submit credit statement. Three days its not respond maika.. walng kwenta yan airline na.! They wont disclose you obtain a refund in AAAGL, we have provided a cash refund or shell. Passenger may have an infectious disease or skin problems, the minister did not clarify the... Will be asked to submit anything else, it is important to that... So UPSET $ 700+ lost ensure compliance with all local regulations departure scheduled 27th March, 2020 saying the... Is very likely that is non-refundable ( and non-rebookable ) taken the to! Ang refund mo write instructions for how to get refund progress and cant even hold a who... The airline which was heavily indebted was purchased by Tony Fernandes & # x27 ; ll your. If there are concerns or indications that a passenger may have an infectious disease or skin problems, the is... In reality bullshit, try getting your money will be asked to submit credit card statement bank... Pm and i am disabled, blind / visually impaired or have reduced mobility minister Nanta! Is not received and refund requested refund but just get invalid claim due to flight cancellation reversing... Concerns or indications that a passenger may have an infectious disease or skin problems, the minister not! Times to get a refund for a JAPAN VISA reproduced, republished, uploaded, posted,,. Full refund and its the worst airline always end up with chatbots or no.... Only the best deals today and propose the fastest solution, flight cancelled and there are concerns or indications a!

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